Our Delivery Policy
The following delivery policy is valid for all deliveries within Germany only.
There is no delivery charge for any product. However, any additional import duties, taxes or brokerage fees due at the time of delivery are at the sole
responsibility of the receiving customer
The total delivery time depends on both the processing time and the delivery time.
All orders are processed within 24 hours. Once an order has been processed, the customer will receive a notification with the tracking details of the package. Customers can expect to have their package delivered between 3 to 15 working days from when the order has been processed.
Notes on Delivery
Orders are not shipped or delivered on public holidays and on Sundays.
We make every attempt to deliver your package as fast as possible but we
cannot always guarantee delivery time. If the courier company we use has a high volume of orders, employee strikes or any similar event which might
delay delivery, this is outside of Frigg's control. However, should there be a
delay in the delivery of you order, we will contact you via email.
Once your order has been processed, you will be provided with a
tracking number. Your package can then be tracked over here.