General Terms & Conditions

Scope of the Terms and Condition

The following terms and conditions apply to all orders made through our online shop. Our online store is aimed exclusively at consumers.
A consumer is any natural person who concludes a legal transaction for purposes which cannot be attributed primarily to his commercial or self-employed professional activity. Entrepreneur is a natural or legal person or a partnership with legal rights which, when concluding a legal transaction, acts in the exercise of its commercial or independent professional activity.

Contractual partner

The purchase agreement is concluded with the SmartTechShop.
By submitting the products in the online shop, we make a binding offer to conclude the contract for these items. You can first add our products to the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided for and explained in the order process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. Within 24 hours after sending the order, you will receive a confirmation by e-mail.

Terms of Delivery

We offer free delivery within Germany only. We deliver only by shipping route. A self-collection of the goods is unfortunately not possible. For more information on our delivery policy, click here.

Payment methods

At our store, the following payment methods are available.


Credit card

By placing your order, you provide your credit card details. 
Once you are legitimized as a legitimate cardholder, the payment transaction will be automatically executed and your card will be charged.

PayPal, PayPal Express

During the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered with them or you will be required to register first. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. Further information can be obtained during the ordering process.

Transport damage

If goods are delivered with obvious transport damage, please complain to the delivery company as soon as possible and contact us immediately. Failure to make a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance company.